Do this first
- Shut off the source. If water is still coming in, close the main water valve.
- Clear the wet rooms. Move belongings out so air can reach the floors and walls.
- Don't seal anything up. Avoid covering wet floors or walls with rugs, plastic or fresh paint.
- Take photos. Record the damage before anything is moved or removed.
How structural drying works
We take moisture readings to map what's wet, including inside walls and under floors. Then we set up drying to match: dehumidification to pull water out of the air, wall-cavity drying to reach inside walls, and drying mats for hardwood floors.
We check the readings every day and adjust the equipment. Drying ends when the materials are dry, not on a set schedule.
Why we don't promise a drying time
How long drying takes depends on how much water there was, how long it sat, what it soaked into and the weather. Rather than guess, we show you the daily readings.
When drywall or insulation has to go
Some materials dry in place. Others, like soaked insulation or drywall that has lost its strength, need to come out. Anything removed goes in the written scope, and our own crew rebuilds it.
Equipment and methods
- Dehumidification
- Wall-cavity drying
- Hardwood floor drying mats
- Daily moisture checks
Methods are matched to each job; not every job needs every tool.
Insurance claims
- Moisture readings. Taken at the start and checked every day while the structure dries.
- Photos. The damage, the work in progress and the finished repair.
- Drying logs & written scope. What was wet, what was done, and what has to be repaired or replaced.
- We talk to your adjuster. We share the documentation and answer the adjuster's questions when you want us to.
Payment can come from you or your insurance company, depending on the job and your claim. Your insurer decides what your policy covers; we can't promise coverage, but we can make sure the damage is documented.
Questions
Can we stay home while the equipment runs?
Usually, yes. Drying equipment is noisy and moves a lot of air, so most families keep the doors to the work area closed. We'll talk it through on site.
Why do you check moisture every day?
Daily readings show whether materials are drying the way they should, and they become part of the record for your insurance claim.
Do you charge to come out?
No. There's no dispatch fee. Once we're on site and have seen the problem, we give you an upfront estimate for the work needed.
